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Residents

Welcome to your guide for using the EIQ-Connect app! Whether you’re new or need a refresher, this page offers step-by-step tutorials and tips for logging in, updating your info, managing guests, receiving alerts, and more.

Getting Started

  • EIQ-Connect: Account Activation
  • EIQ-Connect: Overview

Managing your guest list

  • Add a Visitor to My Guest List
  • Send a QR pass to my guest
  • Add Guests by Speaking, using EIQ-Voice
  • Delete a Guest

Turn On Automatic App Updates

  • Update Your EIQ-Connect App Now: Quick Steps for iOS and Android
  • Android users: How to Enable Auto Updates for EIQ-Connect
  • Apple Users: How to Enable Auto Updates for EIQ-Connect

Tips for Apple Users

  • Best Notification Settings for Your Apple Device
  • How to bookmark the web version in your Safari browser
  • iPhone: How to make sure EIQ-Connect notifications stay on your lock screen

Tips for Android Users

  • Best Notification Settings for Your Android Device

Modifing Personal Information

  • Managing Your Profile and Preferences in EIQ-Connect
  • Adding a New Vehicle to Your Account

Frequently Asked Questions for Residents

  • I have not received my Welcome Email
  • How do I keep my app up-to-date on iPhone?
  • How do I keep my app up-to-date on my Android phone?
  • I have a pet. How do I add it to my EIQ-Connect app?
  • I have an old phone, I can't download EIQ-Connect
  • I have received the visitor notification after my visitor arrived
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