For Android phones:
- Open the Play Store, and then tap your profile picture.
- Tap Settings, and then tap Network preferences.
- Tap Auto-update apps, then select your desired setting, and then tap OK.
For more details: https://my.entranceiq.support/hc/en-us/articles/36944900158483-Ensuring-Your-EIQ-Connect-App-Stays-Updated-on-Android